careers
Benefits
The Escrow Firm Elite
We pride ourselves on being one of the most trusted and influential names in global business.
Career Development and Growth
A team is only as good as its members, which is why we give our team members various opportunities for ongoing professional development through free online training courses, sponsored sseminars and a tuition-reimbursement program.
Diversity and Inclusion
We prioritize a safe, positive, and nurturing environment in every one of our offices by celebrating diversity as one of the key components healty company culture and growth.
A Culture of Wholeness
We want to equip our team members to be the best they can be. Our robust benefits package prioritizes the whole person and helps everyone find work-life balance:
Corporate Citizenship
We believe community enhancement needs to be supported by corporate, and executed by employees. We show that support by giving each of our employees one paid volunteer day a year to actively suppor a charity of their choosing.
Company and Employee Events
So much of our team members' time is spent at work, its important that they enjoy being there! Our company and employee events allow us to come together for relationship building, encouragement, training and celebration!
Open Positions
Description
The Escrow Firm, one of the largest full-service escrow companies in California and a subsidiary of Berkshire Hathaway HomeServices, is looking for an Escrow Officer to join our team in Laguna Niguel, CA. The successful candidate will be someone highly motivated to grow with our built-in business while delivering the highest level of professional customer service to our clients.
As an Escrow Officer for our team, you not only have access to our world-class programs, support, and services but also the backing of our nationally renowned name. A career with The Escrow Firm affords many benefits including stability, reputation, career growth, and excellent compensation and benefits packages. In addition, you do not need a prior book of business to have a successful jump-start into the role!
The Escrow Officer facilitates a closing, ensuring all documents and balances required to complete a sales and mortgage transaction are properly prepared and executed. If you are a strong team player and are able to multi-task as you work to solve problems and promote efficiencies between you, your team, and your clients, this may be a great opportunity for you!
Responsibilities:
- Oversee all aspects of a closing: Receive and review all new contracts, prepare estimated closing statements for buyer and seller, prepare the file for signing, monitor the closing, audit escrow file.
- Respond in a timely, professional, and courteous manner to any customer inquiries.
- Request that all necessary information has been ordered and is accurate, i.e. payoff, abstract, title evidence, reports, mortgage documentation, and other pertinent information and review for completeness and compliance.
- Ensure that title issues are resolved prior to closing.
- Prepare and submit closed loan package, deposits and disbursement documentation, recording package, final policy package, and/or commission package to appropriate department or entities.
- Prepare Settlement Statements and other required miscellaneous documents.
- Mentor new employees and supervise direct assistants.
- Actively seek new business by attending sales meetings, real estate company events, company escrow meetings, company management meetings, and interact with lending and banking.
- Perform any additional responsibilities as requested or assigned.
Required Education & Experience:
- High school diploma or equivalent.
- A minimum of two years experience as a Junior Escrow Officer.
- Strong computer skills; must be proficient in Microsoft Office Suite; Word, Excel, and Outlook
- Knowledge of RBJ software is a plus.
- Superior communication skills, including presentation skills. Strong interpersonal and customer service skills and the ability to work as a member in a team-oriented environment.
- Ability to prioritize and handle multiple tasks and projects concurrently under pressure.
- Ability to occasionally work extra hours during peak times of the month. A high degree of integrity, self-motivated, organized, detail-oriented, and a strong aptitude for figures.
- Effective analytical and problem-solving skills.
- Will require approval from the Department of Financial Protection and Innovation (DFPI).
Wage:
Actual wage is based upon education and experience.
Benefits package may include: Medical/Dental/Vision/Life Insurance, EAP, 401K with employer match, Flexible Spending Account, PTO.
Location:
Laguna Niguel, CA
Description
The Escrow Firm, one of the largest full-service escrow companies in California, is looking for a Receptionist to join our team in Rancho Bernardo to help drive our thriving escrow business. The successful candidate will be someone highly motivated to grow with the business while delivering the highest level of professional customer service to our clients. If you are a strong team player and are able to multi-task as you work to solve problems and promote efficiencies between you, your team, and your clients, this may be a great opportunity.
The Receptionist provides a variety of clerical functions that mainly involve answering phones, greeting visitors to the office/department, setting appointments, prepare daily cash deposits, balance, code receipts, file and light clerical support to management and/or office staff. Assignments are generally routine in nature and are carried out in accordance with general work instructions and established office practices, procedures and precedents.
Responsibilities:
- Answer and route telephone calls to the appropriate person(s) or location.
- Greet visitors and notify person(s) being visited.
- Maintain the appearance of the reception area and other areas.
- Calculate and verify receipts, providing an initial review of data for accuracy of amounts and account numbers and assigning coding to ensure accurate tracing of all receipts.
- Perform batch entry, key verifications, data input, daily cash deposit preparation, filing, etc.
- Total accounts, prepare account statements and generate other reports, as needed.
- Maintain files and records of charges.
- Complete month-end and other reconciliations.
- Provide accounts receivable assistance and serve as a liaison with other departments regarding questions.
- Research banking discrepancies.
- Maintain correspondence and data files, packets, and rosters.
- Prepare routine reports.
- Coordinate scheduling of meeting rooms and maintain appointment schedules.
- Assist associates and staff, as needed.
- Route, separate, and distribute mail, pick-up and deliver documents between offices, prepare outgoing mail and courier mail delivery.
- Maintain inventory and supplies.
- May input listings into the MLS computer system.
- May act as a backup to other departmental positions when needed.
- Perform any additional responsibilities as requested or assigned.
Required Education & Experience:
- High school diploma or equivalent.
- 1 year clerical/administrative/reception experience.
- Ability to handle multiple line telephone console with courtesy and professionalism.
- Ability to sit for long periods of time answering a busy telephone console.
- Strong personal computer and keying skills; proficient in Word and Excel. Typing speed of 45-60 w.p.m. preferred.
- Ability to work independently and prioritize and handle multiple tasks and projects concurrently.
- Excellent customer service and interpersonal skills.
- Effective oral and written communication skills.
Wage:
Actual wage is based upon education and experience.
Benefits package may include: Medical/Dental/Vision/Life Insurance, EAP, 401K with employer match, Flexible Spending Account, PTO.
Location:
Rancho Bernardo, CA