Description

The Escrow Firm, one of the largest full-service escrow companies in California, is looking for a Receptionist to join our team in Rancho Bernardo to help drive our thriving escrow business. The successful candidate will be someone highly motivated to grow with the business while delivering the highest level of professional customer service to our clients. If you are a strong team player and are able to multi-task as you work to solve problems and promote efficiencies between you, your team, and your clients, this may be a great opportunity.

The Receptionist provides a variety of clerical functions that mainly involve answering phones, greeting visitors to the office/department, setting appointments, prepare daily cash deposits, balance, code receipts, file and light clerical support to management and/or office staff.  Assignments are generally routine in nature and are carried out in accordance with general work instructions and established office practices, procedures and precedents.

Responsibilities:

• Answer and route telephone calls to the appropriate person(s) or location.
• Greet visitors and notify person(s) being visited.
• Maintain the appearance of the reception area and other areas.
• Calculate and verify receipts, providing an initial review of data for accuracy of amounts and account numbers and assigning coding to ensure accurate tracing of all receipts.
• Perform batch entry, key verifications, data input, daily cash deposit preparation, filing, etc.
• Total accounts, prepare account statements and generate other reports, as needed.
• Maintain files and records of charges.
• Complete month-end and other reconciliations.
• Provide accounts receivable assistance and serve as a liaison with other departments regarding questions.
• Research banking discrepancies.
• Maintain correspondence and data files, packets, and rosters.
• Prepare routine reports.
• Coordinate scheduling of meeting rooms and maintain appointment schedules.
• Assist associates and staff, as needed.
• Route, separate, and distribute mail, pick-up and deliver documents between offices, prepare outgoing mail and courier mail delivery.
• Maintain inventory and supplies.
• May input listings into the MLS computer system.
• May act as a backup to other departmental positions when needed.
• Perform any additional responsibilities as requested or assigned.

Required Education & Experience:

• High school diploma or equivalent.
• 1 year clerical/administrative/reception experience.
• Ability to handle multiple line telephone console with courtesy and professionalism.
• Ability to sit for long periods of time answering a busy telephone console.
• Strong personal computer and keying skills; proficient in Word and Excel. Typing speed of 45-60 w.p.m. preferred.
• Ability to work independently and prioritize and handle multiple tasks and projects concurrently.
• Excellent customer service and interpersonal skills.
• Effective oral and written communication skills.

Wage:

Actual wage is based upon education and experience.

Benefits package may include: Medical/Dental/Vision/Life Insurance, EAP, 401K with employer match, Flexible Spending Account, PTO.

Location:

Rancho Bernardo, CA